IMPORTANT MESSAGE – Disabling of SSLv2ClientHello handshaking on 29th November.
Some older Browser versions may still use SSLv2ClientHello handshaking message and Web users using old browser versions must contact their IT Department to establish whether they use SSLv2ClientHello by default and whether they have the option to use at least SSLv3ClientHello
Web users that currently use SSLv2ClientHello handshaking message without the functionality to switch to at least SSLv3ClientHello will need to upgrade to the last browser version supported by the vendor, for example Chrome, Firefox, etc.
Changes can be tested before 29 November in the current Training site. Web users who access the portal after 29 November using SSLv2ClientHello handshaking will receive an error message and will not be able to access the portal.
The Claims Portal only supports web browser versions of Internet Explorer (IE) that are supported by Microsoft - this is for security reasons and for the protection of you the user. IE9 and versions below (IE6, IE7, IE8) are no longer supported. If you are using any of these versions we would recommend that you upgrade.
Is your internet browser version up to date? The Claims Portal only supports web browser versions of Internet Explorer (IE) that are supported by Microsoft - this is for security reasons and the protection of you/your clients data. IE9 and versions below (IE6, IE7, IE8) are no longer supported.
To reset your Administrator password online use the "Cannot access your Administrator account?" link located in the Login section.
More information on how to reset your Administrator Password can be found in Section D.4 of our user guide.
Do you have a user guide? Go to the web site http://www.claimsportal.org.uk/ to keep up to date and view user guides.
Claims Portal Service Hours:
* Monday to Friday 07:00 –19:00 (excluding bank holidays)
* Saturday 08:00 – 14:00
Claims Portal Helpdesk Hours:
* Monday to Friday 08:00 – 18:00
* Saturday N/A