NOTE: All Claims Portal Services will be unavailable from 9pm on Saturday 24th to 7:30am on Sunday 25th October due to overnight maintenance. We apologise for any inconvenience this may cause.
IMPORTANT INFORMATION
Claims Portal have launched a new notification email for Administrators. To benefit from the new service, view the information on the web site and check that your email address is correct.
https://www.claimsportal.org.uk/more-from-us/expiry-date-notification/
Before you enter your details onto the Portal please click the following links to review our PrivacyPolicy, Terms of Use and CookiesPolicy on the Claims Portal website for more information.
Is your internet browser version up to date? The Claims Portal supports IE, Google Chrome and Firefox but you must ensure that you are using the latest version supported by your supplier – this is for security reasons and the protection of you/your clients data.
To reset your Administrator password online use the "Cannot access your Administrator account?" link located in the Login section.
More information on how to reset your Administrator Password can be found in Section D.4 of our user guide.
Do you have a user guide? Go to the web site http://www.claimsportal.org.uk/ to keep up to date and view user guides.
Claims Portal Service Hours:
* Monday to Friday 07:00–19:00 (excluding bank holidays)
* Saturday 08:00 – 14:00
Claims Portal Helpdesk Hours:
* Monday to Friday08:00 –18:00
* Saturday N/A